KMI Support
Admin
Noble Member
Topics: 8 / Replies: 1601
Reply
RE: SPF record missing

The service will capture the data but it runs on an interval. If you want to check it instantly, go to a company that you choose, click Domains in the…

11 months ago
Forum
Reply
Answer to: Audit report

That is a simple feature addition. I can get that added pretty easily. I will post when it is available.

12 months ago
Forum
Reply
RE: missing Size History for new created customer

Hello, just checking in to see if you saw my last response?

12 months ago
Forum
Reply
Answer to: missing Size History for new created customer

The discussion forums are not monitored as close. Can you please email support@knowmoreit.io instead and communicate through there? Either way, I apol…

1 year ago
Forum
Reply
Answer to: AD Sync with different Customers on same AD server

The ADSync tool we provide goes on the customers domain controllers and not the hosting infrastructure. It captures password changes and attributes ch…

1 year ago
Forum
Reply
Answer to: AD Sync with Entra

Hello, We do not provide any software that will sync with Entra.

1 year ago
Forum
Reply
RE: missing Size History for new created customer

If that is the case, can you verify on the CloudPanel Admin page that you updated the Exchange version from 2016 to 2019? Also on that same page, unde…

1 year ago
Forum
Reply
RE: missing Size History for new created customer

Can you please restart the CloudPanel Service and see if it shows data within the next 12 hours?

1 year ago
Forum
Reply
RE: missing Size History for new created customer

Is only the new customer a problem? If you restart the CloudPanel Service does it eventually start working and then stop again?

1 year ago
Forum
Reply
RE: is it possible to implement two-factor authentication when logging into mail

Users can do it themselves under their profile if they click the picture at the top right and choose profile. What you have pictured is a custom role …

1 year ago
Forum
Reply
RE: missing Size History for new created customer

C:\Program Files (x86)\Know More IT\CloudPanel Service\Logs C:\Program Files (x86)\Know More IT\CloudPanel\Logs

1 year ago
Forum
Reply
Answer to: Exchange SE

Yes, it works with SE

1 year ago
Forum
Reply
Answer to: Product: CloudPanel Service — Error 1920. Service ‘CloudPanel Service’ (Scheduler.exe) failed to start. Verify that you have sufficient privileges to start system services.

Hello, It uses the same database. When it gets stuck in this spot during the install, can you open services.msc and open the properties of CloudPane…

1 year ago
Forum
Reply
RE: missing Size History for new created customer

Oh, that is interesting. Do you know how to open the Google developer tools in Chrome to see if there are any errors when you open that page for that …

1 year ago
Forum
Reply
Answer to: missing Size History for new created customer

Size history is collected over time by the CloudPanel Service. Please verify you have the CloudPanel Service installed and it is currently running. Th…

1 year ago
Forum
Page 2 / 110