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Jacob Dixon
Jacob Dixon
@jdixon
Admin
Illustrious Member
Topics: 8 / Replies: 1400
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RE: ADSync Error

This issue is resolved in 3.2.0360 which can be downloaded here:/p> There is also a published workaround on the known issues page:/p> If you conti…

1 week ago
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RE: ‘Distribution Group Permission Report’ results with Error 500

@rechenzentrumkraemer-it-de We still cannot produce this but we see others out there having issues running this command as well. Some have suggested i…

1 week ago
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RE: ‘Distribution Group Permission Report’ results with Error 500

@rechenzentrumkraemer-it-de Will you open powershell and type: “Import-Module -Name ActiveDirectory” and tell me if it imports or gives you error. The…

2 weeks ago
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RE: ‘Distribution Group Permission Report’ results with Error 500

Could you install the Active Directory Users & Computers remote admin tools on the CloudPanel server and see if the error continues?

3 weeks ago
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RE: Expiring License

@netechcomp I sent you an email with the license file. If you do not receive it, please check your spam.

3 weeks ago
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Answer to: Expiring License

When we issue license files we typically issue them for a year out and renew them each year. I show yours was already updated to 2023 on our end but y…

3 weeks ago
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Answer to: Update users after deletion

The console does not pick up deletions from Active Directory and will have to be manually removed from the console by selecting the users and choosing…

4 weeks ago
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RE: ADSync Error

@starev The error message is clearly stating it cannot find the key but I do not know why as I can see it there in your pictures. I think we are going…

1 month ago
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RE: ADSync Error

@starev The error is occurring because it can’t find the registry key under HKLM\SOFTWARE\Know More IT\Sync Service. The screenshot you sent, is it in…

1 month ago
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RE: ADSync Error

Can you please check the registry and see if the key exists? You can see an example screenshot here:/p>

1 month ago
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Answer to: Unable to get recovered from backup mailbox into CloudPanel

If the user was deleted with CloudPanel then it should of been removed from the database and no longer shown, correct? After you restore the account t…

1 month ago
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Answer to: Company admin cant see all users

Can you see if you have the department lockdown option checked on the user permission page for the permissions the user is assigned? Its weird that re…

1 month ago
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