The picture you sent will enable two factor on any user in CloudPanel assigned that role, for CloudPanel only. The next time they login, it will promp…
Hello, The two factor in CloudPanel is only for CloudPanel and not email. For email, you would need to look at a third party solution. DUO can do OW…
Your CloudPanel is not responding to request from the service because the service is getting a status code 0. To troubleshoot, you will need to put Cl…
Are you attempting to swap everyone over at once over a weekend or slowly migrate users? If you are going to swap over, I would suggest just following…
It is saying that the username and password on the IIS application pool is wrong. Please open IIS, go to application pools, find the one CloudPanel is…
Yes, we will get that added. I will let you know when it is available, should only take a week or so.
The user installing it needs permission to the SQL server and the service account you are using needs log on as a service. Since it is failing with un…
If you are on the latest versions, it uses LDAPS with port 636 now. Your domain controller needs to support LDAPS and have an SSL attached. Here is …
In almost all cases so far, that has been the issue. CloudPanel utilizes port 636 and has to trusted the LDAP certificate bound to the LDAPS service o…
The latest uses port 636 and needs a certificated on the DC. Do you have an internal CA? Copy the ldp.exe program from a domain controller and run it …
These are different issues, but for yours, I would recommend a uninstall of the service and install it again. If you want to check the root cause, ope…
Can you please email support@knowmoreit.io and we will remote in and take a look?
What version are you on and have you performed any upgrades recently? If you have, please verify LDAPS is working correctly by using ldp.exe. Just b…
Do you have valid SSL certificates in place for LDAPS on all DCs? They don’t have to be public certificates but can be self signed.
It is saying that your DC is not able to be contacted. Check the primary DC value you have configured in the CloudPanel setup page by accessing it fro…