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Topics: 8 / Replies: 1590
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Answer to: New install, blank page for cloudpanel/admin/settings

Can you please attach the logs from the Logs folder in c:\Program Files (x86)\Know More IT\CloudPanel\Logs? My assumption is it may not be able to tal…

4 years ago
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RE: App crashing

@skcvm Yes, that issue we have fixed in the next release. The issue may occur but it won’t get cached where it gets stuck forcing you to recycle the a…

4 years ago
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Answer to: App crashing

Is CloudPanel actually crashing? IIS application pools have a default recycle interval and that issue with the application pool needing to be recycled…

4 years ago
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Answer to: Mailbox settings

On the mailbox plans in CloudPanel there are checkboxes to enable or disable Imap and pop3. If these were checked at some point and a user was created…

4 years ago
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RE: Razor Compilation Error

@jjb1989 Well at least it is working now! We do know about this issue for some time. Basically when CloudPanel first starts up it is compiling the DLL…

4 years ago
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RE: Razor Compilation Error

@jjb1989 I will email you a link so I can connect and take a look

4 years ago
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RE: Razor Compilation Error

@jjb1989 Did you just upgrade or did this randomly start happening? If you just upgraded you may want to reboot because some DLL’s files may have not …

4 years ago
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Answer to: Razor Compilation Error

Can you please tell em what version you are on? Also go to IIS and find the CloudPanel application pool, right click and then click Recycle. Let me kn…

4 years ago
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RE: Send Notification to Admin when a customer creates new user/mailbox

Currently there is not an option for that feature but you can use powershell scripts to send notifications when users are added, deleted, etc. However…

4 years ago
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Answer to: error creating mailboxes

This error message is actually coming from your Exchange environment. If you were to go into ECP and create a mailbox without choosing a mailbox datab…

4 years ago
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RE: Customer Import won’t work

@rechenzentrumkraemer-it-de Did this ever get resolved? Since you have a license you can always communicate directly with us at support@knowmoreit.com

4 years ago
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RE: ADSync ERROR

@rechenzentrumkraemer-it-de We have made a considerable amount of changed in 3.2.0350 in regards to ADSync. I would upgrade CloudPanel and ADSync to t…

4 years ago
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RE: Customer Import won’t work

@rechenzentrumkraemer-it-de Sorry for the late reply, we had an issue with our site not sending emails. If you have a license you can always email sup…

4 years ago
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RE: ADSync ERROR

@rechenzentrumkraemer-it-de We have recently made changes and provided updates to the ADSync in the latest version of 3.2.0350. You have the email add…

4 years ago
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RE: Error on Scheduled task since update to last version

Issue was resolved for @RZ-KITS. The problem was due to a backlog of messages in the database due to the scheduler not being able to send emails. Once…

4 years ago
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