KMI Support
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Topics: 8 / Replies: 1597
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RE: Send Notification to Admin when a customer creates new user/mailbox

Currently there is not an option for that feature but you can use powershell scripts to send notifications when users are added, deleted, etc. However…

4 years ago
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Answer to: error creating mailboxes

This error message is actually coming from your Exchange environment. If you were to go into ECP and create a mailbox without choosing a mailbox datab…

4 years ago
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RE: Customer Import won’t work

@rechenzentrumkraemer-it-de Did this ever get resolved? Since you have a license you can always communicate directly with us at support@knowmoreit.com

4 years ago
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RE: ADSync ERROR

@rechenzentrumkraemer-it-de We have made a considerable amount of changed in 3.2.0350 in regards to ADSync. I would upgrade CloudPanel and ADSync to t…

4 years ago
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RE: Customer Import won’t work

@rechenzentrumkraemer-it-de Sorry for the late reply, we had an issue with our site not sending emails. If you have a license you can always email sup…

4 years ago
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RE: ADSync ERROR

@rechenzentrumkraemer-it-de We have recently made changes and provided updates to the ADSync in the latest version of 3.2.0350. You have the email add…

4 years ago
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RE: Error on Scheduled task since update to last version

Issue was resolved for @RZ-KITS. The problem was due to a backlog of messages in the database due to the scheduler not being able to send emails. Once…

4 years ago
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RE: Error on Scheduled task since update to last version

@rechenzentrumkraemer-it-de I think something may be wrong with our attachments. Can you please email them to sales@knowmoreit.com? I may need to conn…

4 years ago
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RE: ADSync under company results in 500 error

@mderond I’ll be in the office tomorrow (5/12) at 8am CST if you want to connect. Just let me know.

4 years ago
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RE: Error on Scheduled task since update to last version

@rechenzentrumkraemer-it-de It is having issues decrypting the security key. This is an error in the CloudPanel Service it appears and not CloudPanel….

4 years ago
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RE: ADSync under company results in 500 error

@mderond can I connect now to your server? Are you available?

4 years ago
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RE: ADSync under company results in 500 error

@mderond What timezone are you in? I may have to connect and take a look.

4 years ago
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Answer to: ADSync ERROR

What version are you currently on? Also the ADSync does not create or delete users as of yet, it only syncs attributes and password [changes] if it fi…

4 years ago
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RE: duplicate domain

@skdemille it most likely is autodiscover picking up something else for that domain. CloudPanel will not be causing this. If thr accepted domain is in…

4 years ago
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RE: Moving User between Tenants

I am a little confused because you can have spaces in the company code and it will create the OU with spaces but when it creates the offline address b…

4 years ago
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