If that is the case, can you verify on the CloudPanel Admin page that you updated the Exchange version from 2016 to 2019? Also on that same page, unde…

Can you please restart the CloudPanel Service and see if it shows data within the next 12 hours?

Is only the new customer a problem? If you restart the CloudPanel Service does it eventually start working and then stop again?

Users can do it themselves under their profile if they click the picture at the top right and choose profile. What you have pictured is a custom role …

C:\Program Files (x86)\Know More IT\CloudPanel Service\Logs C:\Program Files (x86)\Know More IT\CloudPanel\Logs

Yes, it works with SE

Hello, It uses the same database. When it gets stuck in this spot during the install, can you open services.msc and open the properties of CloudPane…

Oh, that is interesting. Do you know how to open the Google developer tools in Chrome to see if there are any errors when you open that page for that …

Size history is collected over time by the CloudPanel Service. Please verify you have the CloudPanel Service installed and it is currently running. Th…

Scanning that QR code should add it to your authenticator app which will give you a 6-digit code that rotates. For example in Google Authenticator. Yo…

There is not at the moment. You enable it for the user(s), the next time the login, they will be presented with a QR Code that they need to scan and c…

The picture you sent will enable two factor on any user in CloudPanel assigned that role, for CloudPanel only. The next time they login, it will promp…

Hello, The two factor in CloudPanel is only for CloudPanel and not email. For email, you would need to look at a third party solution. DUO can do OW…

Your CloudPanel is not responding to request from the service because the service is getting a status code 0. To troubleshoot, you will need to put Cl…

Are you attempting to swap everyone over at once over a weekend or slowly migrate users? If you are going to swap over, I would suggest just following…