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[Solved] Website suddenly downloading json files

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Posts: 30
Topic starter
(@connectsys)
Trusted Member
Joined: 8 years ago

Hi Jacob

I have gone to use CloudPanel this afternoon and although the dashboard site opens fine, if I try and click on anything e.g. Companies link I get prompted to download or save companies.json, Features/Microsoft Exchange/Public Folder Mailboxes I get publicfoldermailbox.json etc. I’m able to click Reports though without being prompted.

Any idea what might have gone wrong please? We don’t use Cloudpanel that often so I’m unsure if this might be related to a Windows Update or something that I need to do in CloudPanel, it was working the last time I used it but that may have been a couple of weeks ago.

Many thanks in advance

Ollie

 

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3 Replies
Posts: 1563
Admin
(@jdixon)
Noble Member
Joined: 9 years ago

Are you using IE? This most likely would be a browser setting or a setting on IIS that may have caused it. I personally haven’t seen this happen with CloudPanel before, so that is odd.

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Posts: 30
Topic starter
(@connectsys)
Trusted Member
Joined: 8 years ago

Thanks Jacob. Yes I was using IE on the server itself. Using Google Chrome works fine!

Thanks again

Ollie

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1 Reply
Admin
(@jdixon)
Joined: 9 years ago

Noble Member
Posts: 1563

Internet Explorer on servers is locked down by default and has protected modes enabled. Glad you got it working!

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