Support Forums

Unable to select Ar…
 
Notifications
Clear all

Unable to select Archive Database

11 Posts
2 Users
0 Likes
1,932 Views
Posts: 0
Topic starter
(@Anonymous)
Joined: 1 second ago

When creating a new user, I can select the mailbox database without any problems. However, when I edit an existing user and enable archiving, the only database option available is “Let Exchange Decide”. Do I need to do something special for the databases to populate for this field?

Thanks!

10 Replies
Posts: 0
Topic starter
(@Anonymous)
Joined: 1 second ago

Did anyone see this post?

I’m thrilled to start migrating mailboxes from our old hosted exchange platform to CloudPanel!  🙂

Reply
Posts: 1563
Admin
(@jdixon)
Noble Member
Joined: 9 years ago

Sorry, we must of missed this. If you click the right menu at the top right and click “View Databases”, do you see any databases listed there?

Reply
2 Replies
(@Anonymous)
Joined: 1 second ago

Posts: 0

Yes, I see all of the databases listed there.

Reply
(@Anonymous)
Joined: 1 second ago

Posts: 0

Bump.

Any update on this?

Thanks! 🙂

Reply
Posts: 1563
Admin
(@jdixon)
Noble Member
Joined: 9 years ago

It isn’t pulling the mailbox databases from the database which is the reason. We won’t have a fix for this until a couple of weeks from now.

Reply
5 Replies
(@Anonymous)
Joined: 1 second ago

Posts: 0

1000 posts! Wow! 😉

Just wanted to check in since it’s been a couple weeks…

Thanks!

Reply
Admin
(@jdixon)
Joined: 9 years ago

Noble Member
Posts: 1563

We do have it fixed but the new release isn’t ready for public release. If you want, we can give you an early version but it could have bugs.

Reply
(@Anonymous)
Joined: 1 second ago

Posts: 0

I may want to do that… how long do you expect until a full public release would be ready?

Reply
Admin
(@jdixon)
Joined: 9 years ago

Noble Member
Posts: 1563

We are shooting for the end of the month. We just have to finish wrapping up some changes but it will be before September. If you want, you can always move the archive mailboxes in the backend (ecp) for now

Reply
(@Anonymous)
Joined: 1 second ago

Posts: 0

I’ll impatiently wait until the full release comes.

🙂

Thank you!

Reply
Share: