Retention Policies & Tags
I am importing an existing Exchange infrastructure into Cloud Panel. Generally it is going well. But I am having issues with Retention Tags & Policies.
The Exchange installation already had two custom tags created, one to clean out spam folder and one for deleted folder. Then there is a custom scheme, that includes the above two tags.
In CP I have gone into the CP Settings / Exchange / Retention Policies and Tags and performed a refresh, and all of the above are listed. I have opened each in turn in CP and tried to save it to ensure no errors, and all looked good.
Now with CP within a company, I am trying to assign a retention policy to the whole company, I cannot find any setting for this. But I do find a Retention Policy setting in the User/Exchange settings. However, the dropdown box does not list any options, either the Exchange standard or my custom ones.
Do I have to create tags and policies within each company? If so, that is very long winded, and what is the point of the global setting? Also, do I have to assign the policy individually for each user? That would be very time consuming.
I have tried to look through the documentation, but I cannot find any details of how this works.
In the latest version (3.2.0335) you can now bind retention policies to distribution groups which will allow you to assign the policy to all users. For example you can create a dynamic distribution group and bind it to “Mailbox Users” which will essentially be all users and it will make sure all users keep that retention policy. The CloudPanel service will check that every so often and reassign it to the user if it has been removed as well.
As for the global retention policy, I do see this and will have to look at why we have the global section but you have to bind it to a company. It should allow you to no assign it and could be used with multiple companies. I will have to look into this because this could possibly be a bug.
Thanks for the feedback.
I have tried a few experiments, by creating new tabs and policies directly in CP, and those also can be seen from within a company user. Currently it seems the only way to use them in a company is to create a new policy for each company.
Whilst I could do this for the small number of companies I have, I think it would be better if the global settings applied to all companies.
Please let me know what you find.