Problems with password change for users
we have started pilot run for CloudPanel in our AD, and the issue is following:
user changes password, it is written into xml file and on scheduled sync CloudPanel fails to parse this xml file.
with following error message:
| ERROR | CloudPanel.SyncService.Tasks.ProcessADPasswordChanges| Task: Active Directory Password Changes, Type: Error, Message: Error reading file C:\Program Files\Know More IT\Sync Service\db\username.xml: System.Xml.XmlException: ',' is an unexpected token. The expected token is ';'. Line 3, position 33.
XML file Password line contains symbol "<" that breaks the import process:
CloudPanel VERSION: 3.2.330.0
Can you please try CloudPanel 3.2.0335 and let me know if it continues? We have made improvements in the latest version. You would need to upgrade CloudPanel and ADSync on all the domain controllers that you have this deployed to.
It appears to be one big issue with users changing their passwords in AD.
it looks like ~25% of users geting this problem on password changed in AD not uploaded to CloudPanel due to incorrect symbols in xml file.
Is there any permanent fix to this issue?
have tried with following password and failed:
@jdixon I am having the same issue where some users are not syncing and I am seeing an Error reading file in the logs. I am currently on 3.2.335. Would the upgrade help me or is this something we should look into first?