Out of Office not w...
 

Out of Office not working  

  RSS

davidg
New Member
Joined: 2 years ago
Posts: 3
2019-12-13 03:14  

Hi There!

I just updated to the version 3.2.315.0. When I try to add an "Out of Office Message" (under User > Email > OOF) everything works good (No Error) but later the changes will not be changed.

If I open again User Config > OOF is like the Out Of Office hast never been configured.

There is some special Configuration that I have to do before using it?

 

Thanks!

David


Quote
Jacob Dixon
Noble Member Admin
Joined: 5 years ago
Posts: 1044
2019-12-13 13:19  

This information pulls directly from Exchange. So you set the out of office message in CloudPanel, but when you go back to the user in CloudPanel the information is not there? 


ReplyQuote
davidg
New Member
Joined: 2 years ago
Posts: 3
2019-12-16 02:38  

@jdixon

Hello!

Thanks for your reply 🙂

Yes, exactly. If  go back to the user the Cloud Panel the Info is not there ( it's also not working if I want to test the OOF Message)

 

 


ReplyQuote
Jacob Dixon
Noble Member Admin
Joined: 5 years ago
Posts: 1044
2019-12-16 09:16  

@davidg

I will test this. If you set it and go to that user's OWA, do you see the out of office information set there? Trying to determine if it isn't loading the current values correctly or if it is never setting them.


ReplyQuote
davidg
New Member
Joined: 2 years ago
Posts: 3
2019-12-16 09:34  

@jdixon

Looks like it was never been configured.

After modified OOF on Cloud Panel if I go to User OWA there are no values on User OWA > Automatic Replies. The Default Option ( Don't Send Automatic Replies) is enabled.

Cloud Panel Version 3.2.315.0.

Exchange 2016 CU14


ReplyQuote
Jacob Dixon
Noble Member Admin
Joined: 5 years ago
Posts: 1044
2019-12-17 16:33  

I've tested this and it is working. I can provide you a link to install 3.2.316 which contains some fixed but it isn't released yet. I don't see where we fixed anything with OOF though. 

What browser are you using and when you save do you see a message saying it is updating Out of Office settings?


ReplyQuote
Share:

Please Login or Register