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Impossible to login to portal - new install  

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bert@saphico.be
Eminent Member
Joined: 3 years ago
Posts: 22
2020-09-16 06:36  

2020-09-16 11:42:57,698 [ERROR] CloudPanel.UserMapper - Error getting user from identifier aa88994c-299b-4b06-86d6-b9714972c69a: System.ArgumentNullException: Value cannot be null.
Parameter name: name
at System.Security.Principal.GenericIdentity..ctor(String name, String type)
at CloudPanel.UserMapper.GetUserFromIdentifier(Guid identifier, NancyContext context)


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Jacob Dixon
Noble Member Admin
Joined: 6 years ago
Posts: 1113
2020-09-16 08:10  

Is this use you are logging in as part of the super admin group? Also did you configure the /admin/setup section first?


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bert@saphico.be
Eminent Member
Joined: 3 years ago
Posts: 22
2020-09-17 04:21  

Yes i did setup and it is the administrator who is meber of the domain admins


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Jacob Dixon
Noble Member Admin
Joined: 6 years ago
Posts: 1113
2020-09-17 15:30  

@bertsaphico-be I would need to connect and take a look. Can you email me at sales@knowmoreit.com and I will try to schedule time tomorrow to take a look.


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