Impossible to login to portal - new install

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bert@saphico.be

Eminent Member

Joined: 3 years ago

Posts: 22

Topic starter 2020-09-16 06:36

2020-09-16 11:42:57,698 [ERROR] CloudPanel.UserMapper - Error getting user from identifier aa88994c-299b-4b06-86d6-b9714972c69a: System.ArgumentNullException: Value cannot be null.
Parameter name: name
at System.Security.Principal.GenericIdentity..ctor(String name, String type)
at CloudPanel.UserMapper.GetUserFromIdentifier(Guid identifier, NancyContext context)

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Jacob Dixon

Noble Member Admin

Joined: 6 years ago

Posts: 1134

2020-09-16 08:10

Is this use you are logging in as part of the super admin group? Also did you configure the /admin/setup section first?

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bert@saphico.be

Eminent Member

Joined: 3 years ago

Posts: 22

Topic starter 2020-09-17 04:21

Yes i did setup and it is the administrator who is meber of the domain admins

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Jacob Dixon

Noble Member Admin

Joined: 6 years ago

Posts: 1134

2020-09-17 15:30

@bertsaphico-be I would need to connect and take a look. Can you email me at sales@knowmoreit.com and I will try to schedule time tomorrow to take a look.

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Impossible to login to portal - new install

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