Support Forums

HTTP 500 Internal S…
 
Notifications
Clear all

HTTP 500 Internal Server Error after fresh install

10 Posts
3 Users
0 Likes
5,160 Views
Posts: 13
Topic starter
(@shsgmbh)
Active Member
Joined: 6 years ago

Hi,

i get “HTTP 500 Internal Server Error after fresh install”

http://localhost/cloudpanel/admin/settings
http://localhost/admin/settings

 

9 Replies
Posts: 13
Topic starter
(@shsgmbh)
Active Member
Joined: 6 years ago

I have it installed on the “Default Web Site” with a dedicated APP Pool.

Reply
Posts: 1563
Admin
(@jdixon)
Noble Member
Joined: 9 years ago

Do the log files contain any more information or is there an error on the screen that you could post?

Reply
Posts: 13
Topic starter
(@shsgmbh)
Active Member
Joined: 6 years ago

Log-Files containing only this:

 

2019-09-03 12:22:23 W3SVC1 ::1 GET /cloudPanel/admin/settings – 80 – ::1 Mozilla/5.0+(Windows+NT+10.0;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko – 500 19 33 2
2019-09-03 12:22:47 W3SVC1 ::1 GET /CloudPanel – 80 – ::1 Mozilla/5.0+(Windows+NT+10.0;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko – 500 19 33 1
2019-09-03 12:23:13 W3SVC1 ::1 GET /CloudPanel – 80 – ::1 Mozilla/5.0+(Windows+NT+10.0;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko – 500 19 33 3
2019-09-03 12:23:16 W3SVC1 ::1 GET /cloudPanel/admin/settings – 80 – ::1 Mozilla/5.0+(Windows+NT+10.0;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko – 500 19 33 1

For on Screen, look at the attachment 

Reply
1 Reply
Admin
(@jdixon)
Joined: 9 years ago

Noble Member
Posts: 1563

Is the URL showing localhost? On internal server errors if you are viewing the site from the server it is installed on using localhost you should be able to actually see the internal server error message. The picture attached is hiding the error message. 

Reply
Posts: 13
Topic starter
(@shsgmbh)
Active Member
Joined: 6 years ago

Yea it is the Localhost. I don’t get any internal error message with detail.

If you want, you can access the server with TeamViewer?

Reply
1 Reply
Admin
(@jdixon)
Joined: 9 years ago

Noble Member
Posts: 1563

Please email sales@knowmoreit.com and we can send you a remote support link.

Reply
Page 1 / 2
Share: