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cloudpanel stuck "loading" users list

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bert@saphico.be
Posts: 25
Topic starter
(@bertsaphico-be)
Eminent Member
Joined: 5 years ago

Last week we’ve upgrade to the latest version of Cloudpanel, but today, we are facing a new issue.

I can log on to the cloudpanel, navigate through company’s, security groups etc, however, when trying to load the users list, it gets stuck and states: “Loading”

I’ve tried adding a new user, which the system succesfully did, but after adding, the users list still isn’t showing.

What could be causing this?

Please advise

Bert

2 Replies
Jacob Dixon
Posts: 1382
Admin
(@jdixon)
Illustrious Member
Joined: 8 years ago

Typically this is caused by outdated javascript. Can you please try incognito or hold shift and refresh to see if it happens again? If it still happens again will you email support@knowmoreit.com so we can schedule a remote session?

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bert@saphico.be
Posts: 25
Topic starter
(@bertsaphico-be)
Eminent Member
Joined: 5 years ago

You’re a legend!
Problem solved

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