Change features plan for a specific mailbox  

New Member
Joined: 10 months ago
Posts: 1
2018-06-11 06:01  

I'd like to know if it is possible to change for example, mailbox send limit or any quota just only for an user outside the Exchange Plan

As I can see, this is set by the Exchange plan set this plan to users. 

If one user ask me to give him more space, is it mandatory to create a plan only for his configuration. 

I've seen that I can change it directly in Exchange Server but if later, I change something in the user from the panel, the panel sofwtware change the value taking the value from the plan

for example

Exchange Plan has a Cuota size of 2 Gb

I create a mailbox with this plan and CloudPanel create the user with 2 Gb of mailbox cuota

After that, I increase the user quota to 5 Gb

now, if I change any value from cloudpanel, the user change the value in exchange mailbox to 2 Gb, where this is the value set in the exchange plan.

By this way, I' ll have to create a lot of plans.

It would be good to have plans, but for us it'll be necesary to be able to change some of the Echange Plan for some users


Thanks in advanced



Jacob Dixon
Prominent Member Admin
Joined: 4 years ago
Posts: 939
2018-06-11 11:22  

The only way to do that is to create a custom plan for that user. At the present time you cannot override plans on a per-user basis which is what you are looking for, but we can add that as a possible feature request.

Most of the time service providers have a few (under 10) global plans that they use across the board for all customers. Normally the plans are large enough to cover the growth of most users and there isn't a need for a custom plan per user.


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