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[Solved] Updated .NET 4.6.2 and CloudPanel results in "NANCY" error

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Topic starter

 

500 – Internal Server Error

Something went horribly, horribly wrong while servicing your request.

We’re sorry ?
Error Details
Error details are currently disabled.
To enable it, please set TraceConfiguration.DisplayErrorTraces to true.
For example by overriding your Bootstrapper’s Configure method and calling
environment.Tracing(enabled: false, displayErrorTraces: true);.

 

Any suggestions?

 

5 Answers
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I did a remote session with David and performed a repair when it was in a broken state. The repair resolved the issue this time.

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Does it happen even if you do an IISRESET? I assume you did restart after installing .NET 4.6.2?

If so, run the installer again and choose repair. Make sure to back everything up first.

David Dennen Topic starter 2017-11-18 14:01

Repair did not work.  IISReset no help.

I revereted back to a snapshot before starting the whole process and changed the order.  This time I installed .net 4.6.2 first and verified CloudPanel still worked.  Then I copied the CloudPanel directory to my desktop as a backup and ran the installer for the upgrade.

 

Same symptom.  Nancy is unhappy.

Jacob Dixon 2017-11-18 19:05

Can you please verify the version you are coming from and the version you are going to? Also, we can do a screen sharing with you if you can let us know when you are available.

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Topic starter

From 3.1.1.5 to CloudPanel_3.1.1540

Not sure if you are available now, but I am.  🙂  thanks, Jacob.

Jacob Dixon 2017-11-19 14:43

I can be in about three hours. Email me at jdixon@knowmoreit.com so I can email you when I’m back

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Topic starter

sounds good.  I’ll be out and about, but I’ll make myself available on my little iPad at 3:00pm PST.

I’ll use AnyDesk to get you onboard.

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Topic starter

Thank you, Jacob.  I’m grateful for your assistance.

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