Company admin Error
 

Company admin Error  

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Hello,

I have created user under reseller but when i login as company admin and try to access user details than i got below error,

500


The server encountered an unexpected condition which prevented it from fulfilling the request. Details can be found below:
You do not have access to this user
 
Any help will be appreciated.
This topic was modified 1 month ago by austits@hotmail.com

@austitshotmail-com What permissions do you have set for the permission group? Can you share a picture?

@austitshotmail-com

sorry, i can't see any option to attach picture. Everything ticket except below 3 item

Is Reseller Admin

Add Companies

Delete Companies

This are only difference between re-seller account and company admin account.

@austitshotmail-com Then most likely you enabled Department Lockdown which is a feature you probably don't want. Check out this KB article: http://kb.knowmoreit.com/how-to/how-to-configure-a-company-admin-to-login-to-cloudpanel/ . The department lock down will limit access to users that only have the same department

2 Answers
0

Issue was fixed with the department lockdown setting being unchecked.

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sorry, i can't see any option to attach picture. Everything ticket except below 3 item

 

Add Companies

 

This are only difference between re-seller account and company admin account.

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