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Notes section per Reseller and Company  


techsource
Active Member
Joined: 2 years ago
Posts: 7
Topic starter  

Is there an option to add a notes to a reseller and company when you select them? For example, we have clients that have to go into certain mailbox databases, and it would be convenient if we had a notes popup at the top of the page when we select their company for the technicians to know to make sure to select the correct database.

 

Thanks


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Jacob Dixon
Noble Member Admin
Joined: 6 years ago
Posts: 1134
 

That is a good idea but you know that you can lock a company down to a specific mailbox database: http://kb.knowmoreit.com/how-to/how-to-lock-down-a-company-to-a-database/

Maybe doing that would be better?


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techsource
Active Member
Joined: 2 years ago
Posts: 7
Topic starter  

Can you lock multiple companies to one mailbox database?


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Jacob Dixon
Noble Member Admin
Joined: 6 years ago
Posts: 1134
 

No, you can only lock a single database to a single company.


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techsource
Active Member
Joined: 2 years ago
Posts: 7
Topic starter  

Thanks for the clarification--the feature request for notes for each company would definitely be an appreciated feature.


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