Could you reproduce the error and then email the log files to support@knowmoreit.com? The log files are located in a directory within Cloudpanel calle…
Wait when you go to the pages your missing primary email information? Make sure the browser hasn’t cached the jQuery and javascript functions. Clear y…
The ExchangeGUID value wasn’t always in there and its mostly in there for informational purposes in-case you want to manually configure Outlook for so…
The reason the reseller could not see users is because he had “Department Lockdown” feature enabled on the permission group. After removing that he co…
I will need you to post of picture of your permissions. Also your reseller user please set the company admin permissions to NONE and then change it ba…
Do you mean when you login as a reseller admin you can’t see users of a company? The permissions have changed a lot and are more granular. Take a look…
Upgrading shouldn’t change that. Were you using CloudPanel without Resellers in the previous version? If so it may have been turned on and you need to…
You need to create the first public folder mailbox in Exchange manually. Then you can go to the Features -> Exchange -> Public Folder Mailboxes …
Where are you seeing that error? That is very off. Ca nyou tell me what verison you are running?
Can you post a screenshot? You are supposed to create the master mailbox on the backend and refresh to bring it in. The master mailbox shouldn’t be ti…
That is very odd… I haven’t seen this where it happens randomly unless there is some sort of communication issue (like the server dropping off the n…
Have you deleted it on the backend and tried to refresh with Cloudpanel? You can’t create or delete the public folder master mailbox with CloudPanel
What version are you on? The latest two or three versions have a input box that you can type whatever you want for the company code (or leave it blank…
Also are you pointing to a load balancer at all?