This appears to be a bug if you are using Exchange 2010 and 3.1.1001. Please download the following file. Backup the originals by moving it to anothe…
I found the issue. You have got environment set to exchange 2010. Are you using exchange 2010? If not change it in the cloudpanel settings
Please go ahead and check all the tables. You need to check the exch_Contacts, and exch_DistributionGroups
Actually can you look on the exch_ResourceMailboxes table and see if you have data that is missing from the ObjectGuid column?
Ok. After looking at the logs it looks like some of your users are missing the UserGuid value in the SQL database. You may also be missing the Exchang…
You look at the version column in Programs and Features (Add/Remove Programs). Also you can’t customize the SAMID like you want…. I was thinking tha…
Could you reproduce the error and then email the log files to support@knowmoreit.com? The log files are located in a directory within Cloudpanel calle…
Wait when you go to the pages your missing primary email information? Make sure the browser hasn’t cached the jQuery and javascript functions. Clear y…
The ExchangeGUID value wasn’t always in there and its mostly in there for informational purposes in-case you want to manually configure Outlook for so…
The reason the reseller could not see users is because he had “Department Lockdown” feature enabled on the permission group. After removing that he co…
I will need you to post of picture of your permissions. Also your reseller user please set the company admin permissions to NONE and then change it ba…
Do you mean when you login as a reseller admin you can’t see users of a company? The permissions have changed a lot and are more granular. Take a look…
Upgrading shouldn’t change that. Were you using CloudPanel without Resellers in the previous version? If so it may have been turned on and you need to…
You need to create the first public folder mailbox in Exchange manually. Then you can go to the Features -> Exchange -> Public Folder Mailboxes …