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Topics: 8 / Replies: 1584
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Comment: Add Reseller – A referral was returned from server.

Awesome! Glad you got it working 🙂

10 years ago
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Comment: Using cutover migration together with CloudPanel

A forest migration is something completely different and it involved joining your domains together to create a trust. There are some third party appl…

10 years ago
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Answer: Add Reseller – A referral was returned from server.

It sounds like the path isn’t correct (like the one specified for the hosting OU in the settings page). Can you tell me what you put in there?

10 years ago
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Answer: Using cutover migration together with CloudPanel

The cutover migration you are talking about is only with Exchange Online / Office 365: They don’t include that for on-premises to on-premises migratio…

10 years ago
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Answer: Error when importing users

Please download the following file. Backup the file you are going to replace and put this new one in. Recycle the CloudPanel application pool and try …

10 years ago
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Answer: Documentation Tab not visible for company admin

This is a bug. If you type /Documentation at the end of the company code you can get to the page. However here is a hotfix to resolve the issue for y…

10 years ago
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Comment: All users have Exchange GUID: 00000000-0000-0000-0000-000000000000

Yair can you send me updated logs after you reproduce the error again? Make sure you still have that new DLL I sent you in place. Also make sure the o…

10 years ago
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Comment: All users have Exchange GUID: 00000000-0000-0000-0000-000000000000

The exchange Guid doesn’t apply to exchange 2010. What I sent you should of resolved the issue for you. Reproduce the issue and send me new logs becau…

10 years ago
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Comment: All users have Exchange GUID: 00000000-0000-0000-0000-000000000000

I posted an update. Please give it a try and let me know

10 years ago
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Answer: All users have Exchange GUID: 00000000-0000-0000-0000-000000000000

This appears to be a bug if you are using Exchange 2010 and 3.1.1001. Please download the following file. Backup the originals by moving it to anothe…

10 years ago
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Comment: All users have Exchange GUID: 00000000-0000-0000-0000-000000000000

I found the issue. You have got environment set to exchange 2010. Are you using exchange 2010? If not change it in the cloudpanel settings

10 years ago
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Comment: All users have Exchange GUID: 00000000-0000-0000-0000-000000000000

Please go ahead and check all the tables. You need to check the exch_Contacts, and exch_DistributionGroups

10 years ago
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Comment: All users have Exchange GUID: 00000000-0000-0000-0000-000000000000

Actually can you look on the exch_ResourceMailboxes table and see if you have data that is missing from the ObjectGuid column?

10 years ago
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Comment: All users have Exchange GUID: 00000000-0000-0000-0000-000000000000

Ok. After looking at the logs it looks like some of your users are missing the UserGuid value in the SQL database. You may also be missing the Exchang…

10 years ago
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Comment: How do you customise the SAMID creation on Cloudpanel?

You look at the version column in Programs and Features (Add/Remove Programs). Also you can’t customize the SAMID like you want…. I was thinking tha…

10 years ago
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