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Topics: 8 / Replies: 1590
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Comment: Error when importing CSV

Johan, You should use the name of the country specified by the system CloudPanel is installed on or you can use the two-letter code that is defined i…

10 years ago
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Comment: Receiving Error 500 when generating a PDF report but NOT when generating an Excel report

Reproduce the issue and send me all of them (in the Logs folder within CloudPanel)

10 years ago
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Answer: Receiving Error 500 when generating a PDF report but NOT when generating an Excel report

Do you have the CloudPanel Service (Scheduler) running in your environment? Also if you could post the logs (keep private or email to support@knowmore…

10 years ago
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Glad you got it working!

10 years ago
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Please send screenshots of all the tabs on your settings page and also send the logs located in the logs directory of CloudPanel to support@knowmoreit…

10 years ago
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There is a log folder in the cloudpanel directory to check. The FQDN for the Exchange server needs to be pointed to the server with 443 and the /power…

10 years ago
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Don’t set basic authentication in IIS. You need to set it within Exchange. Also is the IIS application pool running under a domain user? It isn’t set …

10 years ago
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Comment: Error when importing CSV

Johan did you try the CSV again like I was showing above?

10 years ago
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Comment: Error when importing CSV

Johan, The correct way is to put quotes around the columns with commas. If you do all of this in Excel and save it as a CSV it should format it all c…

10 years ago
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We are working on adding more features to Citrix to pull more accurate CPU, Memory, disk usage and other data from the servers. We are hoping to give …

10 years ago
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Comment: Error when importing CSV

We could tweak the javascript to support semicolons. We would have to put that in a newer version though. If you leave out the comma does it import co…

10 years ago
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Comment: Error when importing CSV

It could be. Did you set Excel to use a comma as the separator or did you manually modify it after the fact?

10 years ago
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Comment: Error when importing CSV

Did you get my last email with pictures showing you what I was seeing in the CSV?

10 years ago
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Comment: Error when importing CSV

I didn’t mean ChangePasswordNextLogin.. I modified my post after I posted it. Excel was changing the values to FALSE for some reason. Either way whe…

10 years ago
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Answer: Error when importing CSV

Johan, After looking at the logs you sent and the CSV file you sent the reason it failed is because you have the word FALSE in columns such as ?Email…

10 years ago
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