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Topics: 8 / Replies: 1590
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Answer: Mailbox Plans – Prices not saved after modify

This was added to the latest release that was released tonight (3.1.1005)

10 years ago
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Answer: Change emailadresson on contact

This was added to the latest release that was released tonight (3.1.1005)

10 years ago
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Answer: Error The user is either not valid SMTP address, or there is no matching information.

There should be a ExchangeSecurity@ security group… the calendar permisisons are modified when a user is created… it is delayed and ran about 10 m…

10 years ago
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Answer: Mailbox Limits and Unaknowledged / Aknowledged empty – CloudPanel 3.1.1.0

Mailbox Limits will show you mailboxes that are getting close to filling up (CloudPanel Service/Scheduler is needed to gather this data). The other o…

10 years ago
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Answer: Mailbox Plans – Prices not saved after modify

You are right… we are looking into this. Thank you for pointing out the bug!

10 years ago
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Answer: Distribution group – permission

I assume you are talking about editing a distribution group via Outlook? Enable to have that option there is additional configuration you have to perf…

10 years ago
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Answer: Inner exception error when editing user email

Ok we found the problem. The problem is caused by an old trigger left on the SQL table “cp_Users”. The problem is the trigger tries to update the “Use…

10 years ago
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Answer: After upgrading to 3.1.1001 now get inner exception error when editing users

The issue was an old trigger from an earlier version of CloudPanel left on the users table. A hotfix was created for this problem which was caused in …

10 years ago
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Comment: After upgrading to 3.1.1001 now get inner exception error when editing users

I looked at someones system today and we are not sure why its not working yet. It seems to only affect certain people. Can you try sending now?

10 years ago
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Comment: Inner exception error when editing user email

I think we need to do a remote session then because something doesn’t add up. The files I sent you don’t use that name. Can you email me at jdixon@kno…

10 years ago
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Comment: Unable to logon after upgrade 3.1.0.850 to 3.1.0.1001

Barry what were you able to do to resolve the issue?

10 years ago
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Comment: Inner exception error when editing user email

Did the updated files I sent you resolve your issue?

10 years ago
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Comment: Exchange contacts – strange address

Yes. We are hoping to have that resolved by this weekend in the new release. That field shouldn’t be disabled.

10 years ago
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Answer: Exchange contacts – strange address

It is like that because with contacts all of the PrimarySmtpAddress objects have to be unique. It was decided to create in that format because it leav…

10 years ago
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Answer: How do you customise the SAMID creation on Cloudpanel?

Currently there is no way to customize the SamAccountName. You are able to customize the CompanyCode. We will look at adding this feature in the futur…

10 years ago
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