Sorry for the late response. You cannot import resellers via the GUI. You will need to add that to the cp_Companies table in the database manually.

There is not currently a import CSV option for contacts. This will be included in the next release at the end of July. However.. if you wanted to cre…

I think this was fixed in 3.1.1005 but it wasn’t a “Fix”… it was just a more descriptive message for you. I bet you are entering the alias without t…

What are you putting in for the Email Alias and the primary email address? It is failing to validate the email addresses for some reason. Are you putt…

support@knowmoreit.com

In the CloudPanel folder is a folder called Logs. Just zip those up and send them after you reproduce the error.

Can you tell us the version you are currently running? You can view this on the settings page in newer versions or you will need to look in Programs a…

After doing a screen sharing the issue was because the account being used for the application pool and CloudPanel settings didn’t have rights to Excha…

Stefan, Are you working yet?

Did you get this working yet?

Deleting everything was an extremely long way around probably a simple issue. The 503 issue could of been from the application pool. Did you notice th…

Then your only option is to go in SQL and change the MailboxPlan column to 0 for all those users. You can bulk disable and enable with CloudPanel. Nex…

When you update Exchange it resets the Basic Authentication flag on the /powershell virtual directory. You will need to go back in Exchange and enable…

That error message is from Exchange and it is saying that the user is already mail enabled. So you have your CloudPanel out of sync. When you import u…

Then you will have to go into SQL and change the MailboxPlan to 0 for all the users. Probably should of disabled all with CloudPanel