KMI Support
Admin
Noble Member
Topics: 8 / Replies: 1584
Reply
Answer: Error when trying to create new distribution group

Can you tell us the version you are currently running? You can view this on the settings page in newer versions or you will need to look in Programs a…

9 years ago
Forum
Reply
Answer: Testing Settings->Exchange->Databases

After doing a screen sharing the issue was because the account being used for the application pool and CloudPanel settings didn’t have rights to Excha…

9 years ago
Forum
Reply
9 years ago
Forum
Reply
Comment: Importing users again after a fresh install

Deleting everything was an extremely long way around probably a simple issue. The 503 issue could of been from the application pool. Did you notice th…

9 years ago
Forum
Reply
Answer: Cloudpanel trying to contact decommissioned Exchange Server

Then your only option is to go in SQL and change the MailboxPlan column to 0 for all those users. You can bulk disable and enable with CloudPanel. Nex…

9 years ago
Forum
Reply
Answer: Unable to modify mailbox since CloudPanel and Exchange update.

When you update Exchange it resets the Basic Authentication flag on the /powershell virtual directory. You will need to go back in Exchange and enable…

9 years ago
Forum
Reply
Answer: Importing users again after a fresh install

That error message is from Exchange and it is saying that the user is already mail enabled. So you have your CloudPanel out of sync. When you import u…

9 years ago
Forum
Reply
Answer: Cloudpanel trying to contact decommissioned Exchange Server

Then you will have to go into SQL and change the MailboxPlan to 0 for all the users. Probably should of disabled all with CloudPanel

9 years ago
Forum
Reply
Answer: Cloudpanel trying to contact decommissioned Exchange Server

I guess I’m not following… Did you disable all mailboxes and Exchange and now CloudPanel is out of sync because it doesn’t know you did that on the …

9 years ago
Forum
Reply
Answer: Getting access denied error when enabling mailbox although the same admin has already added many mailboxes in exchange 2016

This access denied error is because the IIS application pool that CloudPanel is using isn’t running as a domain admin / user with exchange rights OR b…

9 years ago
Forum
Reply
Answer: What permissions should I assign to the service account for CloudPanel?

The account needs to be part of the Exchange Organization management security group because it needs rights to enable, disable and modify all objects …

9 years ago
Forum
Reply
Comment: Testing Settings->Exchange->Databases

Stefan did you get this working? I haven’t heard back.

9 years ago
Forum
Reply
Answer: Mass email not working

I’m going to mark this as solved since I haven’t heard back

9 years ago
Forum
Reply
Answer: Bulk update users to primary email address

No there is no option to modify the username / UserPrincipalName in bulk. Doing this would require all users to re-enter their new username and passwo…

9 years ago
Forum
Page 78 / 109