Does it still happen on 3.1.1.5?

The send/received size on the mailbox should be whatever the current plan is set to. Are you saying when you change the plan and even though it has di…

The best way would be to look in the Programs and Feature for the version number.

Please email the following outputs to support@knowmoreit.com: Get-AcceptedDomain | flGet-ExchangeServerGet-SendConnectorAlso please submit the conf fi…

That recipient domain is in your Exchange as an accepted domain? Can you send the output of the transport agent (Get-TransportAgent) on both servers?

The issue was resolved by the user going to the settings page from the server that had CloudPanel installed on. I believe Robin tried to manually ente…

Mitch, I bet your account doesn’t have sysadmin rights? If you want to schedule time for me to look at it then please email support@knowmoreit.com and…

What is specified as a non-free feature? I assume you want it to email the hoster / reseller admins?

The transport agent should be enabled on both of your servers. You can turn DEBUG to True and see it in the event viewer on each server. Also the othe…

If the database already existed you cannot rerun the installer as a fresh install. Did you point it to an existing CloudPanel database in this picture…

Can you recycle the application pool and attempt to login. After fails email the logs to support@knowmoreit.com

I’m assuming you changed the salt key (which you should)… how many digits is it?

Robin, Looking at what you sent… why is the security group inside quotes: ?<SuperAdmins>”Dom?nen-Admins”</SuperAdmins>

We will look into this.

It sounds like what may be better is the ability to lock down companies to specific databases? This would not only fix the help desk problem but would…