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Topics: 8 / Replies: 1584
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RE: Serverfailure after update last 2 patches

There should be the ByteSize.dll file located in the BIN directory of CloudPanel. Can you look at the properties and see the version? Also please be s…

9 years ago
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Answer to: New domain – add to all users

At this time CloudPanel cannot bulk add email aliases. However you can add them on the backend and CloudPanel will pick them up if that is easier for …

9 years ago
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RE: Serverfailure after update last 2 patches

What version did you upgrade from?

9 years ago
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RE: Serverfailure after update last 2 patches

Do you have .NET 4.6.1 or later installed?

9 years ago
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RE: Cannot find path ” because it does not exist.

It sounds like something was moved on the backend (in active directory) and now CloudPanel doesn’t know where it is. Did anyone move this object in AD…

9 years ago
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RE: Cannot find path ” because it does not exist.

Thank you for letting us know! Your log is a big help in helping us track it down the cause of the issue. We’ll take a look and get back to you asap.

9 years ago
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Answer to: Error 500 after upgrading to latest version

Please go to programs and features and choose repair for CloudPanel. You may need to restart the server?

9 years ago
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RE: Error Branding after upgrade to 3.1.1532.0

That table does not get deleted during updates. Can you please send your log files to support@knowmoreit.com? ?

9 years ago
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RE: Error Branding after upgrade to 3.1.1532.0

What version did you upgrade from? Also did you go to the settings page and click update database?

9 years ago
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RE: Cannot convert null to ‘int’ because it is a non-nullable value type

There was a ton of changes when that RC was released which is why that step has to be taken. Can you email me at support@knowmoreit.com so we can do a…

9 years ago
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RE: Cloud Panel Upgrade to the latest version

Can you email me at support@knowmoreit.com please?

9 years ago
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RE: Cloud Panel Upgrade to the latest version

Hello Blake! Just to clarify, are you on 3.0.805 or 3.1.0805? Each new version we release contains bug fixes and most likely new features. You can rea…

9 years ago
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RE: Nancy – 500 Internal Server Error

You may need to go to program and features and choose the “Repair” option for CloudPanel and then reboot. Make sure you make backups. Also be sure to …

9 years ago
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RE: Nancy – 500 Internal Server Error

Is there anything in the log files?

9 years ago
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RE: Can’t create user mailbox

Are you on the RTM version of Exchange 2013? That attribute was introduced in Exchange 2013 but I don’t recall which CU off the top of my head. Keep i…

9 years ago
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