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Topics: 8 / Replies: 1590
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Answer to: legacyExchangeDN – Active Directory Attribute get cut after 100 chars

The LegacyExchangeDN? CloudPanel does not create this attribute and what is being created in Active Directory is automatic by Exchange.

9 years ago
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RE: Error after login

I can do a screen sharing with you today if you get it ready. Just let me know 🙂

9 years ago
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Answer to: Error after login

You need to email us at support@knowmoreit.com so we can start a remote session with you. We haven’t received anything from you via email yet. Also we…

9 years ago
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Answer to: Error after login

You need to send the logs to support@knowmoreit.com. Before you do so you need to be at the latest version. We can remote in and look at your system w…

9 years ago
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Answer to: Answer to:Length of the data to decrypt is invalid.

That is the issue. The password has to be encrypted. You need to access the /CloudPanel/admin/settings page from the server CloudPanel is installed on…

9 years ago
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Answer to: API Call to pull out information

I believe this issue was resolved because the IP address was not correct right? Please let me know so I can mark this as completed.

9 years ago
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RE: Serverfailure after update last 2 patches

There should be the ByteSize.dll file located in the BIN directory of CloudPanel. Can you look at the properties and see the version? Also please be s…

9 years ago
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Answer to: New domain – add to all users

At this time CloudPanel cannot bulk add email aliases. However you can add them on the backend and CloudPanel will pick them up if that is easier for …

9 years ago
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RE: Serverfailure after update last 2 patches

What version did you upgrade from?

9 years ago
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RE: Serverfailure after update last 2 patches

Do you have .NET 4.6.1 or later installed?

9 years ago
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RE: Cannot find path ” because it does not exist.

It sounds like something was moved on the backend (in active directory) and now CloudPanel doesn’t know where it is. Did anyone move this object in AD…

9 years ago
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RE: Cannot find path ” because it does not exist.

Thank you for letting us know! Your log is a big help in helping us track it down the cause of the issue. We’ll take a look and get back to you asap.

9 years ago
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Answer to: Error 500 after upgrading to latest version

Please go to programs and features and choose repair for CloudPanel. You may need to restart the server?

9 years ago
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RE: Error Branding after upgrade to 3.1.1532.0

That table does not get deleted during updates. Can you please send your log files to support@knowmoreit.com? ?

9 years ago
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RE: Error Branding after upgrade to 3.1.1532.0

What version did you upgrade from? Also did you go to the settings page and click update database?

9 years ago
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