KMI Support
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Topics: 8 / Replies: 1590
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Answer to: Issue creating shared mailbox

That error you posted is an error coming directly from Exchange. I’ve seen this issue before and if you try to create a mailbox via ECP it most likely…

9 years ago
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RE: Login using domain trust user

On the admin settings there is a field for putting in the security groups you want to be CloudPanel super admins. Instead of “Domain Admins” put in a …

9 years ago
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RE: Windows 2016 server compatibility

Server 2016 is supported. The installer software was updated to support it.

9 years ago
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RE: Login using domain trust user

Brian, One thing you may be able to try is make sure that your super admins group is a universal group and not a local domain group. If you are loggin…

9 years ago
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RE: Login using domain trust user

Hi Brian! CloudPanel wasn’t built with that scenario in mind and it certainly hasn’t been tested so it’s unlikely that would work. We may work somethi…

9 years ago
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RE: Password keeps jumping

You could disable scp and other lookups in the registry:/p>

9 years ago
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RE: Import from existing multi-tenant configuration

You can import companies using the import page listed in the KB above but if you need to actually get customers imported then please contact us to ass…

9 years ago
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RE: Password keeps jumping

Your on-premise Exchange probably has the SCP record still in Active Directory so Outlook is looking at that and trying to contact the local Exchange …

9 years ago
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RE: Documentation CloudPanel

Not sure how you got there but you can go to support – knowledgebase at the top or click here for the documentation we have:/p> There is not a step …

9 years ago
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RE: public folders

To set the email address on public folder mailboxes: Set-Mailbox -Identity “public folder mailbox” -PublicFolder -PrimarySmtpAddress publicfolder@host…

9 years ago
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RE: public folders

Your first public folder mailbox is considered the master public folder mailbox. The PrimarySmtpAddress (email) must be using a domain that has a work…

9 years ago
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RE: HELO reply is internal servername

Ahhh glad you got it working though!

9 years ago
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RE: dashboard not showing data

That scheduler had a Config file. You can start it quicker by updating those values so it runs every 5 minutes for a couple times and then stop the se…

9 years ago
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Answer to: dashboard not showing data

That is most likely because the user you entered doesn’t have log in as a service rights. While the scheduler is asking you to retry, open services.ms…

9 years ago
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Answer to: dashboard not showing data

Make sure you have the CloudPanel scheduler running. It is a Windows service and comes with the download.

9 years ago
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