The first time load process is always slower and we are working on resolving that in future versions. What you can do is adjust the application pool s…

We may have to do a remote session to look at this. Please email support@knowmoreit.com with a good time to do a remote session (between 8am and 5pm C…

Cloudpanel tries to contactserver you put in settings]/powershell. Are you able to browse to that with your browser?

504 is a gateway timeout, so you may want to check the resources on your CloudPanel server and your Exchange server(s)

Great! What was the final solution?

CloudPanel should be settings the permissions for a group called PublicFolderAdmins@ and PublicFolderUsers@ automatically for you. It also should mak…

Please look at the permissions of a tenant’s public folder

You don’t happen to have Exchange installed a domain controller do you? Also go into ECP and take a look at the permissions of those public folders. …

Can you tell me if you have created any mailbox plans AND archive plans? I know you may not have archiving enabled but can you enable it and create a …

Can you tell me if you have created any mailbox plans AND archive plans? I know you may not have archiving enabled but can you enable it and create a …

Can you please let us know if you are on the latest release?

It looks like it is not authenticating you. I would try removing the plus (+) from the Key because the logs are showing a space.

I replied back but haven’t heard from you. Did you get the reply yesterday?

Assisted WBCH. The problem was it had the wrong DLL files for Razor in the BIN directory. This was caused by an unknown issue with the installer. I mo…

Ok, I think it is because the Windows installer GUID hasn’t changed. The latest version available is on our downloads page and the version listed on t…