We are checking into this but it is looking like that was left out. We will need to get it added to the next release coming up.

Do you receive that 500 error as soon as you go to that page or only after trying to import a user? If you receive it when trying to go to that page c…

Can you paste the error from the log file? You showed right up to where it was deleting them but it didn’t show an error.

Did you switch from having resellers to not having resellers in the past?

All of that looks correct. Are you positive the firewall rule is directing you to that server? If it works internally then it should work externally u…

You would need to email me the CloudPanel and CloudPanel service log files to jdixon@knowmoreit.com. It sounds like CloudPanel hasn’t updated the data…

Can you share screenshots of your IIS? Blur out any information you don’t want people to see though. If you chose a new website for CloudPanel during …

What version of CloudPanel and what version of CloudPanel service did you install? The versions should match. In previous versions of CloudPanel, the …

When you add them to the billing admin group they should only have read only access to everything (not documentation passwords) Just make sure your bi…

Are you running in a hybrid setup? When you setup the environment that way and configure the O365 connectors, it treats it as internal. Can you send m…

On the settings/setup view under the Advanced tab you will see a field for session timeout

On the company plan you set a limit of how many domains a company can have. You can adjust the plan you assigned that company.

In the past we validated TLD’s but since the opening of so many more TLD’s, we no longer validate. So this won’t be a problem for you anymore.

No problem 🙂

As long as its co-existence, all you have to do is go to the settings in CloudPanel and point to your new Exchange environment. For moving CloudPanel …