KMI Support
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Topics: 8 / Replies: 1584
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RE: After upgrade to 3.2, I cannot login

Go to the settings (/CloudPanel/admin/setup) and click save to see if any of your settings are missing. Also it could be the saved session in the data…

7 years ago
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RE: After upgrade to 3.2, I cannot login

What version of 3.1 did you upgrade from?

7 years ago
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RE: Create user, define group membership

Adding security groups and distribution groups to users when creating will be released in the next version (next week)

7 years ago
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RE: Mailbox Database Size Warnings

Stefan, This is an alert you can setup on the settings page of CloudPanel. If you go to the settings, then E-mail Notifications, Enable/Disable Notifi…

7 years ago
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Answer to: Migrating from Exchange 2010 to Exchange 2016

We have an article on importing existing objects here:/p> We also provide an option where we can do it for you if you aren’t comfortable doing it. I’m…

7 years ago
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RE: Display members of dynamic distribution groups

Yes that is possible and a good idea. We could implement a preview link or something of the sorts.

7 years ago
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RE: Answer to:Forbidden when logging on

We do not have an update to this issue yet. We have tested it and notice the issue. It appears to only be on the dashboard because we were able to typ…

7 years ago
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Answer to: Missing Configuration/Plans Section

In the latest versions it was moved to the right menu which you can locate at the top right (looks like a logout button but we changed this to a new i…

7 years ago
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RE: Answer to:Forbidden when logging on

What version did you upgrade from?

7 years ago
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RE: RouteBySender

Are you talking about mailtips? What you are showing is Mailtips.

7 years ago
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RE: RouteBySender

You can turn on the debug key to see more information in the event viewer. Turning on InternalRoutingOn just makes it process domains not specifically…

7 years ago
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RE: RouteBySender

No, unfortunately we do not have a good way to stop the OOF, then extract the external OOF and send that.

7 years ago
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RE: RouteBySender

No, setting InternalRoutingOn will process all emails that are internal (meaning from an accepted domain in Exchange to an accepted domain in Exchange…

7 years ago
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RE: RouteBySender

You should setup the send connectors or set the InternalRoutingOn to False until you are ready. You could test by putting a domain in the config with …

7 years ago
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RE: RouteBySender

Can you email me at jdixon@knowmoreit.com and let me remote in and look? Before we do that did you setup the config file first?

7 years ago
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