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Topics: 8 / Replies: 1584
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Answer to: Migration

It will continue to show the old databases because they are still in your environment. They will go away once you finish the migration. Also it is typ…

6 years ago
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Answer to: Message for external mail

You would need to do this directly on Exchange with a transport rule or through your smart host. You can’t set this in CloudPanel yet.

6 years ago
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Answer to: Issue enabling user

This happens when something was changed on the backend and not through CloudPanel. The data in the SQL database for that user isn’t matching what is i…

6 years ago
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RE: I upgraded OS to 2012 R2 and getting this error on CP

You would create two, one for each FQDN

7 years ago
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RE: I upgraded OS to 2012 R2 and getting this error on CP

The branding does’t get removed and it goes off the FQDN that was entered. Since it was an upgrade you may want to try to recycle the application pool…

7 years ago
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RE: I upgraded OS to 2012 R2 and getting this error on CP

In co-existence you point it to the newest server and set it to the version the newest server is using?

7 years ago
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RE: I upgraded OS to 2012 R2 and getting this error on CP

You have to make sure it is set to 2010 in the CloudPanel settings if it is pointing to a 2010 server.

7 years ago
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RE: I upgraded OS to 2012 R2 and getting this error on CP

What version of Exchange do you have and what version of Exchange do you have set in CloudPanel settings?

7 years ago
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RE: I upgraded OS to 2012 R2 and getting this error on CP

Sounds like your CloudPanel version and Scheduler may not be the same version. Since you recently upgraded from an older version, please go to the set…

7 years ago
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RE: I upgraded OS to 2012 R2 and getting this error on CP

Looked to be related to .NET 4.0 since upgrading on the last issue. The service not starting should have something in the log files. I would need some…

7 years ago
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RE: I upgraded OS to 2012 R2 and getting this error on CP

What version of CloudPanel are you running? Also if you go to the site from the server CloudPanel is installed on, it will show the actual error and n…

7 years ago
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RE: Error 500 after adding a new user

What else is running on your CloudPanel server? Can you open powershell and run this command: [system.Globalization.CultureInfo]::GetCultures(‘AllCult…

7 years ago
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RE: Scheduler doesn’t seem to be working

There is a log file for the service that may point us to some more information about what is the problem. Can you look in the log folder? The service …

7 years ago
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RE: String was not recognized as a valid Boolean.

Mark, Email me at jdixon@knowmoreit.com and I can remote in to try to take a look. It looks like it is a value for ADV_ALLOWDUPLICATEDOMANIS in the s…

7 years ago
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RE: Error 500 by /admin/setup/

I didn’t receive any log files from you. Please try to send again or send to jdixon@knowmoreit.com

7 years ago
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