@dol587 I haven’t seen that before. Before we do a screen sharing can you upgrade to the latest (3.2.0315.0)? I think something may be broken with t…

@dol587 Can you please recycle the application pool for CloudPanel and see if you can login then? After you login go to the branding section and rea…

@dol587 What version are you running? It probably started working again because the IIS application pool recycled which reset the application. But i…

@solarthread Were you able to get this started?

Issue was fixed with the department lockdown setting being unchecked.

The certificates feature under documentation is just storing information about SSL certificates you have (documentation nothing to do with configurati…

@austitshotmail-com Then most likely you enabled Department Lockdown which is a feature you probably don’t want. Check out this KB article:. The depar…

@solarthread are you on the latest or is this 3.2.0311?

@austitshotmail-com What permissions do you have set for the permission group? Can you share a picture?

@ozoncomp if I recall you will have to manually recreate the OAB because you can’t migrate them. You will need to look at the current configuration an…

@comelfex First I would make sure you are on the latest version but also if you deleted it on the backend then it may have to be removed with SQL mana…

@netechcomp what happens when you run Get-MailboxStatistics -Identity with Exchange powershell?

On the user’s page for the company if you click the arrow on the left of the user to expand the user it will show which mailbox database it belongs to…

@pncsupport can you please email me directly at jdixon@knowmoreit.com?

@tnovak You would need to show a picture of IIS. There won’t be a folder in that path. Are you getting a 404, 500, or some other error?