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Topics: 8 / Replies: 1584
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Answer to: Error message when trying to delete users

This can happen if the user you are trying to delete is part of a privileged group (like Domain Admins) or your CloudPanel application pool isn’t runn…

5 years ago
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RE: There was an error loading the requested data.

@rechenzentrumkraemer-it-de Can you please zip up the Logs directory where CloudPanel is installed and email them to support@knowmoreit.com?

5 years ago
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RE: There was an error loading the requested data.

@rechenzentrumkraemer-it-de What version are you on? You can look in add/remove programs or go to the settings page in CloudPanel where you initially…

5 years ago
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RE: Multiple Issues in Public Folder management

@kevinkleinjung It is more than just a JS file we found. We are working on an update but it will be a few days.

5 years ago
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RE: Multiple Issues in Public Folder management

@kevinkleinjung I see the problem. The issue is the token delimiter is a comma which means it should cut off there. We would need to make the token de…

5 years ago
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RE: Multiple Issues in Public Folder management

@kevinkleinjung Actually I think you have to escape the comma with a \. So it would be Doe\, John. Give that a try and see if it works. (Exchange thin…

5 years ago
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RE: Multiple Issues in Public Folder management

@kevinkleinjung That is the exact error you are getting? That sounds like a message coming from Exchange not and CloudPanel but CloudPanel could be pa…

5 years ago
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Answer to: Alternate currency in Mailbox Plan Billing Report (PDF)

The latest update formats the currency in the currency set on the CloudPanel server if you want to upgrade

5 years ago
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RE: Multiple Issues in Public Folder management

@kevinkleinjung Please check the downloads now. I just published it. Let me know if that works and if it doesn’t I can do a screen sharing with you.

5 years ago
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RE: Multiple Issues in Public Folder management

@kevinkleinjung We have a new update we are releasing tonight. I would like you to install it tomorrow and see if it resolves your issue.

5 years ago
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RE: Multiple Issues in Public Folder management

@kevinkleinjung I checked and don’t see anything. I did find another unrelated issue that we are going to work on and I will continue trying to reprod…

5 years ago
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RE: Multiple Issues in Public Folder management

@kevinkleinjung Kevin, can you hold shift and refresh the page? I’m wondering for the email alias if it is old javascript cached because I wasn’t able…

5 years ago
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RE: Multiple Issues in Public Folder management

@kevinkleinjung Kevin, thank you for the feedback! I will take a look and see if I can get this produced and resolved. We are releasing a new update n…

5 years ago
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RE: Alternate currency in Mailbox Plan Billing Report (PDF)

@igor Is your server language set to that? The reports in the next release will go off the language the server is set on and change the currency forma…

6 years ago
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Answer to: Disabling Exchange for a company

This most likely is random and won’t happen much but if it does you will need to increase the requests that your Exchange can handle.

6 years ago
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