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Topics: 8 / Replies: 1584
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Answer to: SPF record missing

It sounds like the service isn’t doing the spf checks. If you go to the Domains in CloudPanel and click the arrow to expand the domain, it should do a…

5 years ago
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Answer to: Can’t disabled exchange for a company

Can you please download the attached file and replace your files with these? Just drag and drop the Views folder on your Views folder and merge, then …

5 years ago
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RE: Make a shared mailbox the recipient of a distribution group.

@khudson I’ve opened issue #462 for us to look into this. I will let you know what we find soon.

5 years ago
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Answer to: Error created mailboxes after creating proxy

I worked with CMason and he was using an older version of CloudPanel. After upgrading to the latest versions he no longer had an issue.

5 years ago
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Answer to: The SPF record for the domain xxx.com is missing a required value.

If you just updated then it may have not had time to query all of the records. Please make sure that you update the Scheduler/Service and it is functi…

5 years ago
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Answer to: The term ‘New-GlobalAddressList’ is not recognized

It sounds like the user you entered during the install does not have access to Microsoft Exchange. Please make sure that user is part of the Organizat…

5 years ago
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RE: Unable to login

@networkneeds Please take a look at the log files of the service. They should contain the error as to why it isn’t working. You can attach files here …

5 years ago
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RE: Unable to login

@networkneeds there is a delay when the application first starts and you can turn this off by going to the application pool in IIS, select the CloudP…

5 years ago
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RE: Webserver Error 500 only on admin site

@stefanjaegers Could I possible do a remote session with you? Can you email support@compsys.com if you have time?

5 years ago
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Answer to: Company Admins have no access to ADSync

Correct. Currently only super admins can access that company’s ADSync settings and provide the API key to the customer if their I.T. is implementing A…

5 years ago
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RE: Reset app pool issues

@bfadmin Change the application pool for CloudPanel in IIS to idle time 0 (zero) and the recycle interval to 0 (zero). We see this more on systems w…

5 years ago
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RE: admin/setup 403 after moving IIS site

@misadmin it is looking for you to come from the loopback address on the server to allow you in without authentication. If you are using host headers …

5 years ago
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RE: Impossible to login to portal – new install

@bertsaphico-be I would need to connect and take a look. Can you email me at sales@knowmoreit.com and I will try to schedule time tomorrow to take a l…

5 years ago
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RE: Impossible to login to portal – new install

Is this use you are logging in as part of the super admin group? Also did you configure the /admin/setup section first?

5 years ago
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RE: reset app pool

@skdemille You updated? The original version you installed never got spun up and updated the database object. I think we are going to have to do a rem…

5 years ago
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