Exchange updates will sometimes reset your powershell virtual directory and leave off the basic authentication flag which you are using for CloudPanel…

Can you please tell me what version you are on?

You are going to have to troubleshoot the autodiscover process. When you launch Outlook it uses autodiscover to try multiple urls such ashttps://autod…

Outlook will only look for a domain if it is in the email address or the public folder mailbox they are assigned to has that email address. I would ch…

CloudPanel doesn’t do anything with SSL certificates because this will be handled in IIS and Exchange. If Outlook is prompting you for an SSL certific…

Please email me directly at jdixon@knowmoreit.com. I will have to connect and check it out.

Setting up mailbox plans per company is not recommended as a hoster which is why they are at the global level. Hosters in general should have generic …

@khudson Sorry for the delay but we had a couple setbacks. For now you can manually do it on the backend with Exchange ECP and it won’t cause a proble…

The SPF check doesn’t stop you from settings email aliases or mailbox permissions. You may need to clear your browser cache because that is completely…

@madpad Or you could multiple entries in there with different orders to cover yourself unless you rather them all be standardized.

Technically you could do this with what is there now. For example: SPF Record Check: spf.domain.com,1.2.3.4 The above would check if spf.domai…

@khudson it is completed in the new release but that most likely won’t be released for another week or two

It is already there. When you go to the user to edit and choose email it is at the bottom.

@madpad It should be every 120 minutes.

@madpad You’re welcome! Glad it was an easy fix. Have a good weekend!