The load balancing actually occurs on Exchange and this error message is from your Exchange environment. Usually this occurs if you exclude all the da…
The user installing the service must have access to SQL as well as the user that will run the service. When the installer gets stuck in that position …
Mark, I would suggest you uninstall the service and install it from scratch. It sounds like the configuration file didn’t get updated properly if you …
There is a logs folder where it is installed under c:\Program Files (x86)\Know More IT\CloudPanel Service\Logs which will provide more details but thi…
It sounds like the CloudPanel service isn’t running which is what retrieves all that data. You should also be able to see the user’s mailbox sizes by …
The service is not starting most likely because the user you entered does not have log as a service rights and it doesn’t grant those rights. While it…
You will need to import the user’s back in which you can do by following this article:/p> I responded to your ticket a few minutes ago as well. Paid…
@robing it seems as if maybe you entered multiple aliases separated by comma? Did you type bob@foo.com and then hit enter and then typed alice@foo.com…
It is checking that the domain name (after the @) exists in that company and is enabled for email. Take a look and see if under Domains that it exists…
Please view:/p> The syncing happens by matching the MAIL attribute to the emails in CloudPanel. The password changes happen when a password is chang…
@oliveitky It is really hit or miss with those CU’s doing that. Sometimes Microsoft misses those little things lol
You most likely haven’t enabled basic authentication:/p>
@marklft It is an internal Exchange thing. That is how they find which database to place a new mailbox in when you have multiple databases. It will au…
This error “System.Management.Automation.RemoteException: Load balancing failed to find a valid mailbox database. <<>> REASON: RecipientTa…
@skdemille it is attempting to delete something from AD because it is getting an access error. Can you please look in the log files and see if there i…