@ad-it-dept Thank you. I will run that through our encryption methods and see the output.

@ad-it-dept Do you have an example password we could try? We did find issues as you pointed out and implemented a fix but it would be helpful if we ha…

Can you test running these powershell commands on Exchange and tell me how long they take? Get-Mailbox -OrganizationalUnit <OU of the company>…

We have an update that will resolve this coming out shortly.

How many users are in the company?

@marklft 2013 is just a class name since a lot of the powershell cmdlets didn’t change. It should be substituting the & in the URL. We will try to…

Do you see anything in the log files? Does the message contain the “f&b” or did you add that?Log files are located: C:\program files (x86)\know mo…

@marklft I will check into this and see why the global section is requiring you to select a company instead of just being global.

That looks correct. The security group is used for public folders (if you end up using public folders). Also instead of using your powershell scripts …

@ad-it-dept could you send all of the logs files? This one only seems to include the bulk edit where it can’t find the users but I need to see the imp…

This is kind of by design because we typically charge to migrate customers into CloudPanel to make sure there are no issues. We provide some documenta…

In the latest version (3.2.0335) you can now bind retention policies to distribution groups which will allow you to assign the policy to all users. Fo…

Can you please try CloudPanel 3.2.0335 and let me know if it continues? We have made improvements in the latest version. You would need to upgrade Clo…

Can you tell me what version you are on? Also the company plan section is the section is what limits the amount of users and mailboxes that you can cr…

It says in the logs that the user CPH\cphdcmg does not have access to the SQL database. You most likely installed the service as a different user and…