Ok, in that config it should only route outbound if it is to another domain on your network. Check out this document:/p> I think you want to change …

Did you ever get this resolved? I never heard anything back from my last response: “It says in the logs that the user CPH\cphdcmg does not have acce…

Can you please share the config (change the domain names though)

There is not a way to disable the SPF checks currently. It is checking email enabled domains to see if they have a SPF at all. Many places will rej…

Upgrading CloudPanel does not cause any disruptions in Microsoft Exchange because they are separate of each other. Do you happen to have the log files…

If you can, revert back and schedule time with me to do the upgrade for you so I can see what is going on.

Do you see any helpful even in the logs folder? The repair, then uninstall and reinstall may make this a little more difficult to troubleshoot. Can yo…

@quadrivium-services I opened up a internal ticket to have that looked at because it shouldn’t prevent the upgrade due to those being null. The only r…

Can you please use SQL Management Studios and the command below? After you do, recycle the IIS application pool and try again: DELETE FROM cp_TwoFAA…

@jens-mohr You could create them on the backend and then import them from Active Directory into CloudPanel using this article:You would need to make s…

@rferrigno Can you email me at jdixon@knowmoreit.com and let me connect to look?

@rferrigno You did upgrade Cloudpanel first right? Also can you check the registry under HKLM\Software\Know More IT\Sync Service and make sure the val…

@rferrigno I’d just go ahead and just delete them but a password reset will overwrite the files anyway. So both accomplish the same result. It is up t…

@rferrigno It won’t be able to read those previous XML files since they contain invalid characters. Only the new ones will start to function properly …

@rferrigno The new update will resolve issues with invalid characters in the XML file which causes it not to be able to read the XML file in order to …