@ad-it-dept I responded via email but it looks like the IP address it is trying to connect from isn’t in the allow list

@w3xtr Ok. Make a copy of the CloudPanel folder and put it some where else, backup the SQL database, then uninstall CloudPanel from the Programs and F…

@w3xtr When you copy files across the network to other servers Windows will sometimes block DLL files:

@w3xtr Before you do that, can you make sure the DLL isn’t blocked under the properties?

@w3xtr What I would do is backup the CloudPanel folder, uninstall, then reinstall CloudPanel but check the checkbox to NOT update the database. This w…

This was working and just all of sudden this happened? What happens if you stop the CloudPanel application pool, wait a few minutes and start it again…

@techsource This feature was added a while ago but I didn’t update this post.

This is completed in the latest version. You can send a forgot password link manually which will send them a notification to change their password

@bpjohnny 503 is the application pool crashing. If you go into IIS and look at the application pools is it started or stopped? If you can, please rety…

When you upgraded CloudPanel did you also update the ADSync app? Would it be possible for you to post / email your log files from the ADSync service a…

The issue is the application pool is recycling on an interval. The issue is when CloudPanel starts it compiles some DLL files to use but any delay or …

I’m so sorry for the late reply but our forums have had issues we were unaware of until today. Anytime this happens you can email support@knowmoreit.c…

Sorry for the late reply, our forums have had some issues with notifications. When you change the password that CloudPanel was using, you will need to…

Sorry for the late reply but we appear to of had issues with our support forum sending mail. The issue is due to a mailbox that is in the CloudPanel d…

@db_uscomputer yes. That action will not affect CloudPanel