We are still troubleshooting this and trying to track down the memory leak.

That should be an easy option to add but I have to verify since I think CloudPanel is not creating universal security groups which may prevent the opt…

I have emailed an updated license file to you this morning. The billing issue occurred because you went over 250 users and then went under 250 users f…

It does appear there is a memory leak and we are looking into it trying to track it down. I will update you as soon as we find something and release a…

Have you checked your receive connectors to make sure you do not have open relay enabled? As in, someone could be using your email server to relay mes…

Sorry about that, we have been having some issues with our spam filter apparently and it quarantining too many messages without us knowing. We have re…

Sorry about that, we have been having some issues with our spam filter apparently and it quarantining too many messages without us knowing. We have re…

@ad-it-dept Please give me until tomorrow to respond while we look it over.

Can you please let me know what version you are running and how much memory it is consuming?

I just emailed you the license file for your company.

I just double checked the sent items and the license file emailed to you on 11/11 has an expiration date of 2022/11/7. Please make sure to delete all …

It should of auto renewed for you but sometimes it won’t if your application pool hasn’t restarted recently. Can you do me a favor and go to IIS, then…

@jordy Ok this is a known issue. The problem is users have been enabled for TFA but have never logged in. If you are familiar with SQL Server Manageme…

Can you please log onto the server CloudPanel is installed on and access CloudPanel using localhost? That will show us the actual error message.

@w3xtr You are going to have to connect me so I can look: