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Topics: 8 / Replies: 1584
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Answer to: Teams

I’m not sure that this will work because Teams will need oauth authentication working which will require a hybrid environment between the O365 tenant…

4 years ago
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RE: SPAM Issue

@jordy You are going to have to examine the message tracking logs in Exchange to find more information out. The message tracking logs can show you how…

4 years ago
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Answer to: error message

You will have to provide us more information please. The server could not be contacted means it could not reach the server (assuming your domain contr…

4 years ago
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RE: service consuming memory

We are still troubleshooting this and trying to track down the memory leak.

4 years ago
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RE: Adding Ressource Mailboxes to Security Groups

That should be an easy option to add but I have to verify since I think CloudPanel is not creating universal security groups which may prevent the opt…

4 years ago
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Answer to: License expiry and billing incoveniences

I have emailed an updated license file to you this morning. The billing issue occurred because you went over 250 users and then went under 250 users f…

4 years ago
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RE: service consuming memory

It does appear there is a memory leak and we are looking into it trying to track it down. I will update you as soon as we find something and release a…

4 years ago
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Answer to: SPAM Issue

Have you checked your receive connectors to make sure you do not have open relay enabled? As in, someone could be using your email server to relay mes…

4 years ago
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Answer to: New License File after rebild

Sorry about that, we have been having some issues with our spam filter apparently and it quarantining too many messages without us knowing. We have re…

4 years ago
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Answer to: License & Payment issues

Sorry about that, we have been having some issues with our spam filter apparently and it quarantining too many messages without us knowing. We have re…

4 years ago
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RE: service consuming memory

@ad-it-dept Please give me until tomorrow to respond while we look it over.

4 years ago
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RE: service consuming memory

Can you please let me know what version you are running and how much memory it is consuming?

4 years ago
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RE: Cannot Add Users

I just emailed you the license file for your company.

4 years ago
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Answer to: Cannot Add Users

I just double checked the sent items and the license file emailed to you on 11/11 has an expiration date of 2022/11/7. Please make sure to delete all …

4 years ago
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Answer to: License Expiry

It should of auto renewed for you but sometimes it won’t if your application pool hasn’t restarted recently. Can you do me a favor and go to IIS, then…

4 years ago
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