There is a setting in the CloudPanel setup page to allow duplicate domains. When you check this it will allow you to add a domain to a company that is…
Issue was related to a distribution group being selected during creation that didn’t exist in AD but was in CloudPanel. Deleted the group from CloudPa…
@netechcomp I’m going to send you a email with a link so I can connect to the system and look if you have time.
@netechcomp Yes, this is most likely what the issue is. On the right menu at the top right choose public folder mailboxes and click the refresh button…
@netechcomp If you look in c:\Program Files (x86)\Know More IT\CloudPanel\Logs it should give more information. Typically this occurs when you have pu…
@netechcomp The picture does not appear to have come through. Can you past what the error is?
CloudPanel doesn’t support SAML yet but you can use the built-in TFA for CloudPanel users. If you go to the user and click to edit, you can enable the…
Can you please email support@knowmoreit.com so we can send you a remote control link and take a look?
Can you please attach the logs from the Logs folder in c:\Program Files (x86)\Know More IT\CloudPanel\Logs? My assumption is it may not be able to tal…
@skcvm Yes, that issue we have fixed in the next release. The issue may occur but it won’t get cached where it gets stuck forcing you to recycle the a…
Is CloudPanel actually crashing? IIS application pools have a default recycle interval and that issue with the application pool needing to be recycled…
On the mailbox plans in CloudPanel there are checkboxes to enable or disable Imap and pop3. If these were checked at some point and a user was created…
@jjb1989 Well at least it is working now! We do know about this issue for some time. Basically when CloudPanel first starts up it is compiling the DLL…
@jjb1989 I will email you a link so I can connect and take a look