KMI Support
Admin
Noble Member
Topics: 8 / Replies: 1584
Reply
RE: CloudPanel behind a Proxy – Admin Settings

@churbz It is sending back a 200 so it can display the 401 error to you but it seems to be working as designed. You can access the setup page from EIT…

3 years ago
Forum
Reply
RE: CloudPanel behind a Proxy – Admin Settings

@churbz Looking at the HAR file, I see the remote address and not the local address. Also, when I try it using the request url in the HAR file I get a…

3 years ago
Forum
Reply
3 years ago
Forum
Reply
RE: Retention Policies & Tags

@ad-it-dept We have the fix in place but haven’t published a new version yet. Do you want us to send you the files and instructions on manually updati…

3 years ago
Forum
Reply
RE: CloudPanel behind a Proxy – Admin Settings

That is odd because it should be checking that the connection is from localhost and/or 127.0.0.1 loop back address. It coming from the interface of th…

3 years ago
Forum
Reply
RE: Migrating coudpanel to new Server with local Database

@workbooster Honestly, I would have to connect and look. I really think it is something on your domain controllers because that is what is responding …

3 years ago
Forum
Reply
RE: Migrating coudpanel to new Server with local Database

@workbooster Can you check the event viewer on the cloudpanel server and the DC for any errors? We have seen this before when the domain controller wa…

3 years ago
Forum
Reply
RE: Migrating coudpanel to new Server with local Database

@workbooster You need to log into the server that CloudPanel is installed on and go toand change the primary domain controller setting. Really this sh…

3 years ago
Forum
Reply
Answer to: Migrating coudpanel to new Server with local Database

No, what you should do today is: Install IIS on the new server and SQL on the server you want to move the database to Backup and restore the curr…

3 years ago
Forum
Reply
RE: ADSync under company results in 500 error

@mderond Could you email support@knowmoreit.com so I can connect and take a look? The error on the photo is not the issue and that is common

3 years ago
Forum
Reply
RE: Transfer domain between different companies

Actually, I don’t know what I was thinking. Select the user in the Users page and under the MODIFY drop down you should see a “Move User”. Then you ca…

3 years ago
Forum
Reply
Answer to: Missing Token on login

That is the CSRF token. You should just be able to refresh the page (clear cache) or try recycling the iis application pool. Usually its on the browse…

3 years ago
Forum
Reply
RE: migrate cloudpanel to a new vm

Essentially what you would do is move the SQL database with SQL Management Studio and then install the same version of CloudPanel on the new server bu…

3 years ago
Forum
Reply
RE: cloudpanel stuck “loading” users list

Typically this is caused by outdated javascript. Can you please try incognito or hold shift and refresh to see if it happens again? If it still happen…

3 years ago
Forum
Reply
RE: Send Notification to Admin when a customer creates new user/mailbox

@hmaeree Could you email sales@knowmoreit.com if you are still interested in this? Sorry for the late reply but I think the forum system was not sendi…

3 years ago
Forum
Page 16 / 109