@steff Can you please verify that the version of CloudPanel service matches the version of CloudPanel? Look at the version in the Programs & Featu…
Behind a proxy with ssl should be fine as long as all traffic goes through that. It is just going to need ssl between the client browser and the appli…
I am not seeing where the CSV import would have caused an issue with this, but if you manually create a new user in that same company, does it have th…
In the picture it looks like you have a “bin” and a “Config” folder which makes me think the Default Web Site is pointing to the same location as the …
There were a few importing issues resolved in 3.2.0350 and 3.2.0354. I would upgrade when you can.
@ad-it-dept At this moment, the message tracking log section requires a super admin which has full rights to CloudPanel. The next release already has …
@ad-it-dept In the logs it can’t find the group Admins@ECP because it is querying by the SamAccountName of the group. I’ll look at implementing a chan…
@ad-it-dept What is the user logging in and can’t access the message tracking? You can email it to me. I see some users being checked if they are a “D…
@ad-it-dept The logs do not appear to be in debug mode. Will you follow the link I gave you to put it in debug mode, recycle the IIS application, then…
SuperAdmin role is the only requirement, so it must not be properly identifying the user as being a member of what group you have set in the CloudPane…
They are a cloudpanel super user and still cannot access the message tracking page? They cant find the link or they get an access denied when they go …
@herbstsupport please email the logs to support@knowmoreit.io. Its possible the task hasnt ran again though
@herbstsupport Can you try creating a branding without a reseller? It should skip over that user but appears it is not. Can you follow the instruction…
Have you configured any branding for CloudPanel? At the bottom of the article it states branding is important because it uses that URL to generate the…
We do not have any certifications or signing on the dll that ADSync uses yet. I can work with you on a technical description if you want to email s…