All posts by Jacob Dixon

10 May 2017

ConnectWise Integration

Many new features are coming in CloudPanel 3.2 and one of those most requested features is ConnectWise integration! Integrating CloudPanel with ConnectWise will let you automatically upgrade your additions on your email agreements to reflect an accurate quantity. This will make sure that you are always billing for the correct quantity to ensure you do not overcharge your customers and that you charge enough! Continue reading ConnectWise Integration
23 Dec 2016

Early release of 3.1.1511 available!

CloudPanel 3.1.1511?has many new exciting features and bug fixes that is preparing everyone for the next big release in 2017! This version is finally out of beta and has been tested for over a month in multiple environments. If you would like to get your hands on CloudPanel 3.1.1511 before it is officially released, please email support@knowmoreit.com!

Continue reading Early release of 3.1.1511 available!
14 Nov 2016

CloudPanel 3.1.150 Beta Available

CloudPanel has a new BETA available that has been in testing for a few weeks now. If you are interested in using the BETA in your environment please contact support@knowmoreit.com to request it! To give you a preview on what is included in this new release:
  • GUI is now faster and the amount of queries throughout the application has been decreased
  • All reports have been recreated and new reports have been added for documentation
  • Session management has been moved to the database and now supports setting up CloudPanel in web farms
  • New reports now show your logo based on the branding you have setup
  • OWAforDevicesEnabled has been added to mailbox plans
  • Extra permissions were added to manage spam filtering with Mailprotector
  • You can now import all Exchange objects with a CSV file
  • GUI has some slight modifications to buttons to contain icons now
  • Slider has been added for resource mailboxes
  • Password documentation now has a Last changed column
  • Companies page will show disabled users
  • and more!!
13 Oct 2016

Server 2016

Windows Server 2016 was released this month but we wanted to inform everyone that CloudPanel has not been tested and is not supported on Server 2016 yet. If you are installing CloudPanel please use 2008 R2, 2012, or 2012 R2 until we can fully test the new operating system. Thank you!
21 Feb 2016

CloudPanel is officially a validated control panel!

CloudPanel is now validated as a control panel for Microsoft Exchange multi-tenancy. What does this mean? This means Microsoft has reviewed and found CloudPanel to comply with guidance produced by Microsoft. We have provided evidence that we use only documented and supported processes and methodologies in our solution. Does this mean Microsoft supports CloudPanel? No. All support must go through Compsys / Know More IT. You cannot contact Microsoft for support for CloudPanel.
05 Feb 2016

Mailprotector integration coming soon!

The best email services for resellers

Know More IT?will be partnering with Mailprotector and including integration with their Cloudfilter service into CloudPanel! This will allow you to provision your customer accounts directly from CloudPanel and allow administrators to manage quarantine and log searches!

Mailprotector supports other features such as email archiving, email encryption, and email continuity!

Effectively quarantine bad email

Inbound/Outbound protection from harmful spam, viruses, and malware

CloudFilter stops the junk and lets the good email through. Messages which contain offensive, harmful, or policy violating content are held in quarantine, while any good messages continue on their way to the end user.

CloudFilter can be working for you in less than an hour. All it takes is a quick MX record change on your mail server to direct your email through our secure filtering systems.

Daily email security reports

Summarizes email stats and streamlines quarantine tasks

Works perfectly on any device

Users can receive a daily email security report which shows a summary of the messages they have recently received. It’s a great way for your users to see exactly how much CloudFilter is doing to protect them, and it looks great on desktop or mobile devices.

Release spam without the need to login

Messages can be released directly from a link in the email, so there?s no need to login. This saves users from the hassle of logging in to their console and sifting through the full list of messages in the quarantine.

Easily add good senders to ?allow? list

Once a message is released and the confirmation screen is shown, a user can add the sender?s address to their allow list, so messages from that sender are never held in quarantine again.

28 Dec 2015

Exchange 2013 CU11 may cause issues with CloudPanel when running in coexistence

Starting with Exchange 2013 CU11 powershell cmdlets are loaded based on where the currently logged in user’s mailbox is located. This can present a problem with CloudPanel if you have it set to 2013 but the account you are using in CloudPanel has a mailbox still on 2010.? Continue reading Exchange 2013 CU11 may cause issues with CloudPanel when running in coexistence