Login using domain trust user  

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bchandler
New Member
Joined:7 months  ago
Posts: 3
2017-05-02 14:52  

We have a domain trust setup between two separate domains. I am able to login to the DomainB.local servers using user@DomainA.local account, but when I try to login to CloudPanel using user@DomainA.local it says "Error: Login failed. Please try again or contact support." Is there a way to authenticate the other user? Thanks!

 

--Brian


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Rick Fugatt
Active Member Admin
Joined:2 years  ago
Posts: 6
2017-05-03 11:52  

Hi Brian!

CloudPanel wasn't built with that scenario in mind and it certainly hasn't been tested so it's unlikely that would work. We may work something like that in in the future, but it isn't on the roadmap at this time.

 


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Jacob Dixon
Honorable Member Admin
Joined:3 years  ago
Posts: 679
2017-05-03 17:06  

Brian,

One thing you may be able to try is make sure that your super admins group is a universal group and not a local domain group. If you are logging in with a security group it checks the members of that group so your DC should be able to do a referral 


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bchandler
New Member
Joined:7 months  ago
Posts: 3
2017-05-04 14:45  

I don't see a Super Users Group, but I do have a group policy set up to add the domainB users into the local builtin Administrators group in domainA.


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Jacob Dixon
Honorable Member Admin
Joined:3 years  ago
Posts: 679
2017-05-05 17:30  

On the admin settings there is a field for putting in the security groups you want to be CloudPanel super admins. Instead of "Domain Admins" put in a security group that is a universal group that works for the entire forest.


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bchandler
New Member
Joined:7 months  ago
Posts: 3
2017-05-08 08:30  

Do I need to restart any services or anything after I add another security group to the Super Admins field? I added the security group that contains the other domain's admins but I'm still unable to login as those users. I'm probably just missing a step or don't have something configured correctly.


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