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500 – internal Server Error

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Last Post by Anonymous 7 years ago

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Anonymous

Topic starter

2017-02-09 11:00

(@Anonymous)

Joined: 1 second ago

Just tried to upgrade to the lasted version (3.1.1005 – 3.1.1540) and after what appeared to be a successful install, get the 500 – internal Server Error while trying to connect to the login prompt.

I looked and services are running, application pool restarted and when I try to do a cloudpanel repair it cannot find the cloudpanel msi file (no such file on the server, the install file is an exe file)

I even rebooted the server, because well, it is a Microsoft OS.

Still no good, any other suggestions?

thanks

-steve

2 Replies

Posts: 1563

Jacob Dixon

Admin

2017-02-09 11:05

(@jdixon)

Noble Member

Joined: 9 years ago

Run the installer again and it should give you the option to choose Repair. Run the repair and see if you can access it then.

Posts: 0

Anonymous

Topic starter

2017-02-09 11:10

(@Anonymous)

Joined: 1 second ago

Thanks Jacob, was just coming back to delete this post, I was putting it in the support forum

The repair is running and page came up.

Will now go back and remove the other post.

thanks, gotta do the database upgrade now, then the scheduler

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